Prime8Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when booking a call, contacting us, or engaging our services, including:

• Full name and contact details (email address, phone number)
• Business name and information
• Service inquiries and communication history
• Payment information (processed securely via third-party providers)
• Technical data such as IP address, browser type, and pages visited

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Deliver and manage our services
• Process payments and invoices
• Send project updates and relevant communications
• Improve our website and service offerings
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services (such as email platforms, payment processors, and project management tools), under strict confidentiality agreements.

We may disclose information where required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

5. Third-Party Platforms

Our services may involve third-party platforms including Meta, Instagram, Shopify, WordPress, and others. Your use of these platforms is governed by their respective privacy policies. We are not responsible for the privacy practices of these third parties.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at contact@prime8agency.site.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised date.

11. Contact Us

For any questions about this Privacy Policy, please contact us at support@prime8agency.site or via Instagram at @prime8agency.

By working with Prime8Agency, the client agrees to the following Terms & Conditions.

1. Services Provided

Prime8Agency provides services including but not limited to: creator collaborations, brand partnerships, lead generation, performance marketing, social media growth, ad creative production, video editing, Meta/Instagram advertising, website design & development, landing page creation, e-commerce store setup, and branding & digital strategy.

2. Commission Structure

Prime8Agency charges a 10% commission fee on every successful deal, collaboration, sale, partnership, or client acquisition generated through our creator network, outreach, advertising, marketing systems, or promotional campaigns. This applies to creator-brand collaborations, influencer campaigns, sales generated through our marketing efforts, and business opportunities sourced by Prime8Agency.

3. Website & Development Payments

Clients agree to pay the agreed project amount before final delivery, provide all required content and media on time, and review/approve website drafts within a reasonable timeframe.

4. Ownership & Delivery

Final website files, assets, and access credentials will only be transferred after full payment and clearing of all pending invoices. Prime8Agency reserves the right to temporarily suspend unfinished projects in case of non-payment.

5. Payment Terms

Payments must be completed according to the agreed invoice timeline. Late payments may result in delayed delivery, paused services, or cancellation of ongoing work.

6. Revisions Policy

Clients are entitled to reasonable revisions based on the selected service package. Major structural changes or requests outside the original scope may involve additional charges.

7. No Guarantee Clause

While Prime8Agency focuses on high-quality execution, we do not guarantee fixed revenue, guaranteed sales, guaranteed ad performance, guaranteed viral growth, or guaranteed conversion rates. Results depend on market conditions, product quality, audience behavior, competition, advertising budget, and client cooperation.

8. Confidentiality

Both parties agree to maintain confidentiality regarding pricing details, campaign strategies, creator information, private discussions, business data, and marketing systems.

9. Portfolio Rights

Prime8Agency reserves the right to showcase completed work in its portfolio, website, and social media for promotional purposes unless otherwise agreed upon in writing.

10. Client Responsibilities

The client agrees to provide accurate business information and assets on time, maintain professional communication, and ensure they possess legal rights to all provided content. Prime8Agency is not responsible for delays caused by lack of communication, missing assets, or incomplete information.

11. Third-Party Services

Prime8Agency may utilize third-party platforms (Meta Ads, Instagram, Shopify, WordPress, Canva, CapCut, hosting providers, etc.). Prime8Agency is not liable for platform outages, restrictions, account bans, policy changes, or technical failures. Third-party subscription costs are the client's responsibility unless otherwise agreed.

12. Termination & Cancellation

Either party may terminate the working relationship with written notice. Payments for completed work remain non-refundable. Active retainers must be canceled before the next billing cycle.

13. Limitation of Liability

Prime8Agency shall not be held liable for indirect losses, business interruptions, loss of profits, advertising performance fluctuations, or third-party service failures. All marketing efforts involve varying levels of risk.

14. Acceptance of Terms

By proceeding with Prime8Agency's services, the client confirms they have read, understood, and accepted all Terms & Conditions stated above.